Last updated: April 2026
Who We Are
Arab Muzalat designs and installs custom tents, pergolas and shade structures across the UAE. This policy explains how we collect, use and protect personal information when you use our website or engage our services.
Information We Collect
Information You Provide
- Name, email address and phone number when you submit our contact form
- Project requirements and details you share with us
- Any other information you voluntarily provide via phone, email, or in person
Information Collected Automatically
- IP address and approximate location (city/country)
- Browser type and device information
- Pages visited, time spent and navigation patterns
- Referring website or search terms
How We Use Your Information
- To respond to your enquiries and provide requested services
- To prepare quotes and schedule on-site visits
- To improve our website and service offerings
- To send service-related communications (we do not send marketing emails without consent)
- To monitor website performance and security
Third-Party Services
We use the following third-party services that may collect data:
These services have their own privacy policies. We recommend reviewing them for details on their data practices.
- <strong>Google Analytics</strong> — for website traffic analysis
- <strong>Google Maps</strong> — for displaying our location (loaded only on user interaction)
Data Storage and Security
Contact form submissions are stored securely on our server. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We retain contact form submissions for up to 12 months, after which they are deleted. Website visit logs are retained for up to 90 days.
Your Rights
You have the right to:
- Request access to personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing at any time
- Request a copy of your data in a portable format
Cookies
Our website uses essential cookies required for basic functionality (such as session management). Third-party services like Google Analytics may set additional cookies for analytics purposes.
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, contact us:
- Email: arabmuzlat@gmail.com
- Phone: +971 54 764 2570